Account

Your account exists so your practice is not tied to one computer. Sign in anywhere and The Ultimate Piano restores the keyboard setup you got right once, with everything you saved to your cloud library still there where you left it. The account is created for you when you purchase a license; there is nothing to register beforehand.

Sign-in is handled by Supabase, an open-source authentication platform.

On this page

Account menu with email, plan, Account Settings and Sign Out, next to the License tab in Settings with plan, privacy switch and Change Password

How You Get an Account

You receive your account together with your purchase:

1. Choose a plan on the Pricing page and complete checkout
2. Your account is created with the email address you used at checkout
3. You receive an email with a link to set your password
4. Click the link — the app opens with Set New Password. Choose a password (at least 6 characters), confirm it and click Update Password

If the email does not arrive or the link has expired, set your password with a login code instead — see Forgot Your Password? below.

Signing In

1. Open The Ultimate Piano
2. Click the person icon at the right end of the header
3. Enter your email and password and click Sign In

Your saved settings load as soon as you are signed in, and the browser remembers your sign-in, so you don't have to enter your password every time you open the app.

Forgot Your Password?

You don't need a reset link — the app sends you a short login code:

1. Click the person icon in the header, then Forgot password?
2. Enter the email address you used at checkout and click Send Code
3. Check your inbox (and spam folder), enter the code and click Verify Code
4. You are signed in — choose a new password, confirm it and click Update Password

If the code has expired, click Send a new code.

Your Account Menu

Once you are signed in, the person icon shows the first letter of your email address. Click it to see your email, your current plan and:

OptionWhat it does
Account SettingsOpens the License tab in Settings
Sign OutSigns you out on this device

When you sign out, the app on that device returns to its default settings. Sign in again and your own settings come back.

Account Settings

The License tab in Settings is where you manage your account:

  • Current Plan — the plan your account is on
  • Manage License — opens the customer portal for your invoices and billing (see License & Pricing)
  • Privacy — Allow analytics cookies and ID switches analytics on or off at any time
  • Change Password — enter a new password twice and click Update Password

Using Several Devices

Sign in with the same account on any of your devices and your settings follow you. Signing out on one device does not sign you out on the others.

Changing Your Email Address

There is no option for this in the app. Contact support if you need your account moved to a different email address.

Your Data

Your account holds:

  • Your email address
  • Your password (stored by the sign-in service as a secure hash, never as plain text)
  • Your settings
  • Your license status
  • The files you save to your cloud library

See our Privacy Policy for details.

Related: Manage your plan in License & Pricing. New to the app? See Getting Started. Configure your preferences in Settings.

Frequently Asked Questions

How do I get an account?

Your account is created automatically when you purchase a license, using the email address you entered at checkout. You then receive an email with a link to set your password. There is no separate sign-up.

I purchased a license but cannot sign in. What now?

Your account was created with the email address you entered at checkout. Open The Ultimate Piano, click the person icon, then Forgot password?, and enter that email address. You will receive a login code; enter it and choose a new password.

How do I reset my password?

Click the person icon in the header, then Forgot password?. Enter your email, type in the login code from your inbox and choose a new password. If the code has expired, click Send a new code.

Can I use multiple devices with one account?

Yes. Sign in on any of your devices with the same account and your settings follow you. Signing out on one device does not sign you out on the others.

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